Welcome to Connecting Families
How Can We Help?
Years Old And Above?
Support?
Years Old?
Our approach sets us apart, focusing on every stage of the transition from youth to adulthood, especially for those navigating mental and physical health challenges.
Our Core Belief
With Connecting Families, you’re not just choosing workers. You’re joining a community dedicated to providing compassionate, tailored assistance for every step of your loved one’s journey.
At Connecting Families, our core belief is that individuals with disabilities, alongside their families, deserve a support system that meets their immediate needs but also genuinely enhances the quality of life. In every service we provide, we aim to align with the aspirations and dreams of our clients to create a positive impact, ensuring a fulfilling and joyful life.
Why Choose Connecting Families?
Tailored Plan for Every Stage
From youth to adulthood, we specialise in navigating the complexities of disability support, from handling children to supporting adult clients. Our expertise in mental health and developmental transitions sets us apart, ensuring every family member receives the attention they deserve.
Comprehensive Oversight
Understanding the importance of trust and transparency in the lives of individuals, we offer weekly reports for a clearer insight into your loved one's progress. Our focus on better oversight means you're always informed and involved in the journey towards independence and well-being.
Experienced Team
We work with skilled workers and a team of professionals dedicated to helping families. We provide support options and work hand-in-hand to guide families to valuable resources and financial support options that meet their unique needs. Our workers make a positive difference with their caring approach in every interaction. This is why many Australian families , Government and Non Government Organisations call us for knowledgeable and compassionate workers.
Ready to Take the First Step in Supporting Your Loved Ones?
Embarking on this path with Connecting Families is more than just accessing services to secure a good life for children and other family members; it’s about building a partnership based on understanding, trust, and a shared commitment to enhancing the lives of those with disabilities.
Call Us Today To Learn More About How We Can Meet Your Needs
Let Connecting Families be your partnership in navigating the challenges and celebrating the successes.
Our Services at Connecting Families
Nurturing Potential, Enabling Growth
At Connecting Families, we pride ourselves on offering a wide array of family, settlement, and additional support services thoroughly designed to cater to our clients’ and their loved ones’ diverse and evolving needs. Our approach is holistic; every individual we care for receives the highest level of guidance and empowerment to grow and thrive.
Transition Support
Our transition programmes are thoughtfully made to guide individuals from youth into adulthood, providing the necessary assistance for a smooth transition. This includes educational assistance, vocational training, and social integration efforts to move seamlessly into the next life stage.
Family Oversight
Transparency is critical in our operations. We provide comprehensive weekly updates on your loved one’s progress, ensuring you remain connected and informed about the help they are receiving.
Individualised Care Solutions
Recognising the uniqueness of each individual, we offer customised care plans developed after a thorough consultation process. Whether it’s daily living assistance or more complex care needs, our solutions are designed to meet the exact requirements of our individuals in care to build a life without barriers.
- Accommodation
- Family Services
- Indigenous & multicultural services
- Individualised support services
- Nursing - aged care
- Private care
- Mentoring
- Worker Support
Here’s what our clients are saying
Complimented Connecting Families on good communication & stating transition process has been smooth. Renae expresses thanks for all the support Connecting Families has provided Lachlan
Lachlan Bell
Jeff’s wife Cathy expressed her thoughts while speaking with RM (Clayton Buffoni), stating: Connecting Families is the reason I can lay my head down at night. I know that Jeffrey will receive the care and love he needs from your team. They have been a game changer.
Thanked us for the support that her husband has been given.
Jeffrey Evans
Robyn told Russell that she is very grateful for all the hard work of staff and the high quality of care we provide to her daughter.
Rehannan Trieu
Compliment given by Cassie Edwards (CoS) on Charity’s transition & current stay. Charity has been settled since entry into care. Compiments given to Dave Sovesky & Kelly O’Brien for ease of transition
Charity Adams
When I first came to Connecting Families Ally would spend most the day in her room. She often had what she called bad days where she would not even feel like cooking for herself. She would keep microwave meals in the freezer for when she was too depressed to cook and buy more every week as she used them.
I spent quite a bit of time getting to know Ally over the first few weeks and learned that she really enjoyed cooking and planning to cook. I spoke with Ally about changing how we shop and cook each week. We set aside a day where Ally and the other residents would sit down and plan out a menu for the week. Then Ally with the assistance of staff would plan out the shopping list. Ally slowly became in charge of the menu and cooking the dinners in the house.
As time past Ally had more and more of reason to come out of her room. She interacted with staff more often, even critiquing staff’s cooking. I believe it gave her a purpose and a feeling that she contributed to the house. Behaviours of concern dropped off over time and it has been months since she has bought a microwave meal.
Dave S QLD
We recently began supporting Tommy at our new Gold Coast house. Tommy had previously been under care of two other NDIS providers over the last 12 months. Both of these placements ended with Tommy in the hospital for a long period of time. Neither of those placements was pleasurable to Tommy or his brother Terry.
When I first met Terry I could see how dedicated he was to his bother’s care. However, after the last two placements he did not expect this one would end up much different, but he was willing to give us a chance. Thankfully the whole team worked together to give us the best shot of making this placement a success.
After the holidays met with Terry to see how he felt about the care his bother was receiving. Terry let me know that Connecting Families had exceeded all of his expectations. Tommy is well looked after and he feels he can take a step back. Terry trusted us enough that he took his first holiday in years last week.
Terry B QLD
Service Areas
Our commitment to exceptional services extends across various regions, ensuring no one is left behind. We have a National Footprint that services areas in NSW, VIC, SA, ACT and QLD, bringing our community closer together through comprehensive assistance.
Our Approach at Connecting Families
At Connecting Families, our approach is built around a deep understanding of the individual needs of those with disabilities and their families. We understand that everyone’s situation is different. Our caring support goes beyond just reacting to needs as they arise. We take the time to really listen and adapt our approach for each person, providing compassionate guidance every step of the way.
Step 1 : Personal Consultation
Your first interaction with us starts with a personal consultation. Here, we listen. We take the time to understand the specific needs, challenges, and aspirations of your loved one’s quality of care. This initial conversation is crucial in crafting a support plan reflecting the individual’s requirements, life commitments, and goals.
Step 2: Tailored Support Plan Creation
Following our consultation, our team, comprising experienced professionals in disability support, mental health, and transitional care, collaborates to help with a tailored plan and fee for service. This plan is not a one-size-fits-all solution but a dynamic, adaptable framework designed to evolve with your loved one’s needs.
Step 3 : Implementation and Regular Updates
Step 3: Implementation and Regular Updates
With the tailored plan in place, our dedicated team works closely with your family to implement the strategies. Regular updates and transparent communication are pillars of our service, so you’re kept informed and involved every step of the way.
Step 4: Continuous Evaluation and Adaptation
Your first interaction with us starts with a personal consultation. Here, we listen. We take the time to understand the specific needs, challenges, and aspirations of your loved one’s quality of care. This initial conversation is crucial in crafting a support plan reflecting the individual’s requirements, life commitments, and goals.
Join the Connecting Families Community
Choosing the right program for your loved one is a decision that shapes their future. At Connecting Families, we don’t just offer services; we build lasting relationships. Our approach is centred on understanding, respecting, and enhancing the lives of those we serve.
Faqs
Can I customise the support my family member receives?
Absolutely. We collaborate with you to create a support plan that aligns with your loved one’s unique needs and aspirations. Every individual’s journey is distinct, and our services reflect this diversity.
How do you match Support workers with clients?
Our matching process is carefully done, considering both the client’s needs and the caregiver’s strengths. Compatibility, expertise, and personality are key factors in our thoughtful pairing process.
What makes Connecting Families different from other service providers?
Our profound commitment to understanding each family’s unique situation sets us apart. We offer specialised support for transitions at any life stage, backed by regular, detailed feedback to keep families informed.
How do I start the process?
Simply book a call with us. We’re here to listen, understand your needs, and guide you through each step towards securing the proper support.
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Make a Change That Brings Peace of Mind
If you’re seeking a partner who truly understands the complexities of disability support, look no further. Connecting Families offers the guidance, care, and empowerment your family deserves.
Call us today to discuss how we can tailor our services to your needs, or contact us for a custom quotation.
Let’s work together to create a brighter future for your loved one.