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Unfortunately, mistakes do happen. Please complete the form below and Connecting Families will endeavour to get back to you as soon as possible.

If you submit a complaint, Connecting Families will investigate  contact you with an outcome.

If you are not happy with the outcome provided, you may make a further complaint about Connecting Families to the NSW Ombudsman through the contact details below:

NSW Ombudsman’s Office Contact Details

Web link:

Email: [email protected]

General enquiries:   (02) 9286 1000

TTY: (02) 9264 8050

TIS: 131 450

Mail or In-person:  Level 24, 580 George Street, Sydney, NSW 2000