About Us
Our Story
Our organisation was founded on a simple, yet profound principle inspired by the “Starfish Story,” originally told by Loren Eiseley. This story encapsulates the essence of our mission and values.
The Starfish Story
One day, a man was walking along a beach covered with starfish that had been washed ashore by the tide. As he walked, he noticed a young boy picking up starfish one by one and throwing them back into the ocean.
The man approached the boy and asked, “What are you doing?”
The boy replied, “I’m throwing these starfish back into the ocean. The tide has washed them up onto the beach, and they can’t get back to the water by themselves. When the sun gets high, they will die unless I throw them back into the water.”
The man looked around at the vast number of starfish scattered along the beach. “But there are miles and miles of beach and thousands of starfish,” he said. “You can’t possibly make a difference.”
The boy listened politely, then bent down, picked up another starfish, and threw it back into the surf. He smiled at the man and said, “I made a difference to that one.”
Empowering Lives
Connecting Families has provided essential support to children, young people, and adults nationwide for over a decade. Our journey began with focusing on family contact supervision, aiming to create safe and nurturing environments for meaningful family connections. This foundation extended into diverse services, including youth camps, mentoring, transport, accommodation, and supported living for individuals with disabilities.
Today, our commitment is unwavering. We are a cornerstone of exceptional care and accommodation services, driven by a nurturing, inclusivity, and support culture. Our team, a blend of passion and professionalism, works tirelessly to respect and meet the individual needs of our clients, providing services that genuinely make a difference.
Our organisation was founded on a simple, yet profound principle inspired by the “Starfish Story,” originally told by Loren Eiseley. This story encapsulates the essence of our mission and values.
Registered to Deliver Labour Hire Services
We are committed to being industry leaders in providing best practice services and supports that embody our CARE values. At Connecting Families, we’re more than a service provider; we’re community-driven to empower the most vulnerable, ensuring every individual can thrive.
The Heart Of Our Service
Our Mission
At Connecting Families we are dedicated to making a difference, one step at a time. Whether it’s through providing compassionate care, supporting those in need, or fostering a sense of community, we strive to impact lives positively and significantly. Every service we provide, every smile we share, and every hand we extend reflects our commitment to this belief.
Excellence in Every Interaction
Our Labour Hire and Support Workers program is committed to delivering exceptional support across every interaction. We select professionals who are not just skilled but also deeply passionate about making a real difference in the lives of our clients. Our approach ensures that every family and individual we assist benefits from skilled and empathetic support.
Through our reporting, we offer an authentic look into the day-to-day operations at Connecting Families, highlighting the real-life impact of our dedicated team. This initiative ensures our dedication to transparency and excellence in all we do.
Expertly Trained Professionals
Our team comprises individuals with the highest level of training and a heartfelt focus on tailored support.
Transparency in Action
Through our clients, we witness the impactful work our staff performs daily, promoting a culture of openness.
Devotion to Excellence
Our pledge to deliver superior care and support guides every interaction.
Personalised Support
Tailoring our services to meet each client's unique needs, guaranteeing a perfect match between caregivers and families.
Empathy at Every Step
Understanding and compassion are at the core of our services, making every moment meaningful.
Here’s what our clients are saying
I am glad to get past the establishment of My Package and enter an agreement with Home Caring where in they listen to your needs and respond in a very expedient manner. My experience to date has been excellent.
Brian Hoffman
Homecaring Redland bay knows what they are doing. They are passionate and show empathy towards their clients. I was impressed by their high level of support and experienced workers.
Shah Faisal
The excellent facilities and wonderful staff deserve immense gratitude for taking such good care of my old man. A special acknowledgment goes to Mr.Ali for his dedicated time and special attention.
Khizer Baloch
I just wanted to thank you for all the work you have done for Child Safety.
The way Connecting Families worked together has been hugely beneficial when transitioning young people out of the care of Child Safety.
By supporting children in care with NDIS funding and being able to support them in the same house when they turn 18 has made transition much smoother and less stressful for these young people.
We commonly see services supporting either children in care or adults with NDIS funding. If services do provide both then they are unlikely to work together and the young adult still has to move at 18.
Connecting Families unique way of working with children with NDIS funding ensures a better outcome for children exiting Child Safety and less stress for the care team.
Kerry
Connecting Families have all been just absolutely amazing. Thanks again for all your care for Joshua.
Julie
For the first time since Ben has resided in any supported accommodation, l can finally say, I’ve done the right thing.
It’s taken a long time to get to that point & to see him so happy & achieving so much in such a short time since moving in, l feel a lot of the guilt I’ve been carrying is finally subsiding.
Thank you to all of you for everything you’ve done to ease that burden I’ve carried for so many years.
Ben is finally ‘home’.
Kerry
Our Quality Guarantee
Our quality is also having NDIS, Specialised Substitute Residential Care (NSW) accreditation, VIC and QLD Labour Licence.
Registrations and Accreditations
These recognitions are a cornerstone of our mission to provide the highest quality care and support, ensuring peace of mind for our clients and their families.
Nationally Registered NDIS Provider
Connecting Families is proud to be a nationally registered NDIS provider, a testament to our steadfast priority to meet and exceed the stringent Quality and Safeguard requirements set by the NDIS. This registration underscores our dedication to providing high-level, compliant services to those under our care.
Safety and Excellence
Further cementing safety and excellence in everything we do, we are an accredited Specialised Substitute Residential Care (SSRC) program provider. This accreditation represents our strict adherence to the National Child Safety Standard and OCG Code of Conduct, highlighting our efforts to create a safe and nurturing environment for every client we support.
Where Care Meets Innovation
At Connecting Families, we’re more than a service provider; we’re partners in your journey towards a better life. Our comprehensive approach ensures that every individual and family we support receives the care, respect, and opportunity they deserve. Join us in our mission to empower lives, one family at a time.
